Privacy Policy

1. Introduction

This Privacy Policy explains how MODAMETA ("we", "our", or "us") collects, uses, and protects your personal information. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect the following types of information:

• Personal details (e.g. name, email address)
• Account and preference information
• Usage data (e.g. IP address, browser type, pages visited)
• Technical diagnostics (e.g. crash reports, device information)

3. How We Use Your Information

We use your data to:

• Provide and maintain our services
• Communicate with you about your account or activity
• Improve our platform through analytics
• Send limited promotional content (with your consent)

4. Legal Basis for Processing

We process your data based on:

• Performance of a contract (e.g. service provision)
• Your consent (e.g. newsletter subscriptions)
• Our legitimate interests (e.g. usage analytics, fraud prevention)

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or regulatory obligations.

6. Third-Party Services

We use trusted third-party services to support our operations, including:

• Google Analytics (site usage tracking)
• Cal.com (appointment scheduling)
• Stripe (payments)
• Resend (transactional email delivery)

We do not sell or share your personal data with third parties for marketing purposes. This may change in the future, in which case this policy will be updated.

7. Data Hosting & Storage

Your personal data is securely stored within the United Kingdom and/or the European Economic Area (EEA). We implement appropriate technical and organisational safeguards to protect your data.

8. Cookies

We use cookies to enable core functionality and to analyse site usage. You can control cookie preferences through your browser or consent banner.

9. Your Rights

You have the right to:

• Access the data we hold about you
• Request correction or deletion of your data
• Object to processing or request restriction
• Withdraw consent at any time
• Lodge a complaint with the UK ICO

10. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect data from children. If we learn we have inadvertently collected such data, we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this policy or your data, please contact us at help@moda-meta.com.